Policy
At Trinity Love, we strive to provide our customers with a seamless shopping experience. To ensure your satisfaction, we have implemented the following shipping and return policies:
Shipping Policy
All orders placed with Trinity Love will be processed and shipped within 5-7 business days. We understand the importance of receiving your items promptly, which is why we offer express shipping as well. With our express shipping option, you can expect your order to arrive within 2-3 business days.
Return Policy
We want you to love your Trinity Love clothing, but if for any reason you are not completely satisfied with your purchase, we accept returns within 30 days of the original purchase date. To be eligible for a return, the clothing must be unwashed and unworn.
Please note that gift boxes are nonrefundable, with the exception of certain circumstances. If you have any questions about whether your gift box is eligible for a return, please reach out to our customer service team for a list of exceptions.
If you decide to make a return, please send the items to the following address:
PO BOX 6171
Roanoke, VA 24017
Once we receive your returned items, our team will inspect them to ensure they meet our return policy criteria. If everything checks out, we will process your refund within a reasonable timeframe.
Thank you for choosing Trinity Love for your clothing needs. We are committed to providing you with high-quality products and excellent customer service. If you have any further questions or concerns, please don't hesitate to contact us.
Shop with Confidence: Our Shipping Policy Ensures Fast Delivery in Just 5-7 Business Days!