Refund policy
Return / Exchange Policy
Because many of our items are custom-made, personalized, or prepared specifically for each customer, all sales are final.
Trinity Love does not accept returns, exchanges, or cancellations unless there is an error on our part, such as:
- Receiving the wrong item
- Receiving a damaged item
- Receiving an item with a printing/manufacturing defect
If there is an issue with your order that was caused by Trinity Love, please contact us within 7 days of delivery at:
Please include:
- Your name
- Order number (if available)
- A brief explanation of the issue
- Clear photos of the item showing the problem
We will review your request and work to make it right.
Our Commitment
At Trinity Love, our goal is to serve with excellence, honesty, and love. We value every order and every customer, and we appreciate your support of our mission.
Thank you for shopping with Trinity Love — where faith meets purpose, and love is shared.